Group Service Guidelines
Please observe to the agreed function schedule as other groups may be utilizing the same room prior to or following your event. Should your needs change, contact the Event Coordinator and every effort will be made to accommodate your requests. The seating capacity in the meeting rooms will vary depending on set-up, equipment and/or displays, head table, dance floor or other requirements. In order to maintain the quality and appearance of our facilities, stapling, tacking and taping to wall coverings or wood surfaces is prohibited. Please consult with our event staff regarding your requirements.
All group charges are subject to one master folio. All no-show rooms will be included in the master billing. A deposit will be due at the time the contract is signed and will be put towards the master folio. Full payment is due 7 days from the billing date and are subject to a month service charge on any outstanding balance.
Tax-exempt status will be granted if furnished with documentation 7 days prior to the event. Local bed tax is not subject to exemption. We cannot offer tax-exempt status to anyone paying with a personal check or credit card. Guest must bring the sales tax exemption form with them and present it to reservation agent at time of check-in.
Liability for any damages incurred by conference attendees or guests at resort facilities are the responsibility of the organization booking the event and will be billed accordingly. Berlin Resort is not responsible for the security of or delivery / pickup of any items necessary for the function.
Guestrooms for Meeting Attendees: Group Reservation List
Berlin Resort must receive a rooming list 30 days prior to the arrival date. This is to ensure the best accommodations available. Failure to receive this information within the 30-day timeframe may result in automatic cancellation of your reservation.
Please contact us firstname.lastname@example.org or 330-893-3000